American Express

(Part 2)


At American Express, We:

* are the world’s largest card issuer by purchase volume
* process millions of transactions daily as the premium network for high-spending cardmembers
* help small business owners succeed by delivering purchasing power, flexibility and financial control
* provide commercial payment tools and expertise that help companies control their spending and save billions of dollars
* offer marketing and information management insights that help merchants build their businesses
* are customer loyalty experts with industry-leading rewards programs and platforms
* operate the world’s largest travel network serving consumers and businesses
* are recognized as the most innovative company in our industries
* are dedicated to serving our customers, 24/7, around the world



We uphold the highest standards of integrity in all of our actions.



We work together, across boundaries, to meet the needs of our customers and to help the company win.


Respect for People

We value our people, encourage their development and reward their performance.


Good Citizenship

We are good citizens in the communities in which we live and work.


A Will to Win

We exhibit a strong will to win in the marketplace and in every aspect of our business.


Living up to our values is our first priority. These three operating principles also guide our daily actions:

* Offer superior value propositions to all of our customersWe aim to provide products, services, benefits and rewards that deliver more value than any competitor.

* Operate with best-in-class economics

* We focus on managing our business as efficiently as possible to continually improve the quality of our service and invest in growth.

* Support the American Express brand

American Express has one of the world’s most trusted brands. We strive to always provide the world-class service and personal recognition that our customers expect from us.



American Express